Social workers often enter challenging situations where clients may be unstable or environments may feel unsafe, especially when working alone. The article explains that recognizing signs of agitation—such as tense body language or raised voices—and having a strategy for de-escalation (like using a calm tone, open posture, or stepping back) are vital skills. It also stresses the importance of scanning the setting ahead of time, identifying exits or potential hazards, and being aware of items that could either pose a threat or be used defensively.
Beyond the interpersonal and environmental tactics, the article argues that both social workers and their employers should use technological and procedural supports to enhance safety. This includes ensuring communication devices are charged, using automated check-in systems to signal when someone fails to check in, employing GPS location tracking for emergencies outside typical coverage, and providing ongoing training (including self-defense and incident reporting). Ultimately, the article emphasizes that social workers need not only to care for others but also to proactively care for their own safety by blending readiness, awareness and support systems.