This Summary Report offers a clear, accessible overview of the Futureproofing the Community Service Workforce initiative and its efforts to strengthen digital capacity in Canada’s nonprofit sector. Spanning four phases of research and prototyping, the project assessed the current state of digital skills across the sector, explored hiring and workforce data, and co-developed a hands-on prototype to address the most pressing digital skill gaps.
The report highlights what was learned from testing that prototype with nonprofit organizations across the country and offers strategic recommendations for funders, sector leaders, and practitioners to drive long-term digital resilience and capacity-building.