Over the past 18 months, CCNDR—together with partners Imagine Canada, Blueprint ADE, The Dais, and the Digital Governance Council – led the Futureproofing the Community Service Workforce project. Through research, piloting, and collaboration with nonprofits across the country, the project developed resources and a practical toolkit to help organizations strengthen data practices, build digital capacity, and align staff skills with emerging needs.
Wilfreda is joined by two leaders deeply engaged in this work: Sampada Kukade, Vice President, External Relations and Development at Skills for Change, one of the pilot organizations that tested the toolkit; and Max Palamar, Vice President of Data Capacity and Analytics at Blueprint, who played a lead role in the project’s research.
Together, they discuss the toolkit’s step-by-step activities that make digital transformation practical, accessible, and aligned with day-to-day nonprofit realities. They share lessons learned from piloting, explore the challenges of building capacity in a resource-constrained sector, and highlight why digital skills are no longer a “nice-to-have,” but essential to future resilience.
For nonprofit leaders, staff, and funders alike, this episode offers both insight and encouragement: that strengthening digital capacity doesn’t have to mean more work – it’s about working smarter, creating sustainability, and building a stronger sector together.