Performance Management Framework
Measuring Outcomes in PDD Performance Management Framework PDD is adopting a new Performance Management Framework (PMF). The PMF identifies four outcome pillars: well-being, independence, community connectedness, and quality services. These pillars are in alignment with both the Outcome Measurement Framework for the Ministry of Human Services and Alberta’s Social Policy Framework. Each outcome pillar has two or more outcome domains. Each domain has one or more performance measures. The performance measures in the PMF are intended to form part of the service provider’s regular evaluation and continuous improvement processes as identified in the Creating Excellence Together (CET) standards. In addition, monitoring of individual outcomes will occur through the Individual Support Planning process.